Reservations
With our group-friendly payment system and transparent invoicing, being a Trip Leader has never been easier. We aim to make this process as streamlined as possible, so you can focus on the important things.
Initial Deposit
How to lock in your reservation with us.
Make Payment
How to make a payment to an existing reservation.
Cancellation Policy
It rarely happens, but good to know how it works.
Initial Deposit
Lock in your reservation
With Riverhouse
If needing our vacation rental along with our outfitting services, we can take your Riverhouse payment as the deposit for your trip. If you end up not needing the house, you can always cancel the Riverhouse reservation up to 2 weeks prior to your trip without penalty.
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Simply pay the Riverhouse invoice in full (sent in a separate email along with your estimate), and we'll secure your full reservation. Once reserved, we'll forward over the login to our Client Portal. This will give you access to your Trip Leader Packet, our menu planning tools, and a plethora of other trip planning resources.
Without Riverhouse
We will simply need a 10% deposit to reserve outfitting services for your trip. If making a deposit on an older estimate, please check with us to make sure we still have availability for you.
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Simply click to the Paypal link below to make the deposit. Be sure to reference the trip name listed on the estimate, so we can apply the deposit to your account.
Make Payment
After an initial deposit has been made, our group payment system makes trip leading simple and easy. Multiple people can pay towards the same group invoice, and the trip leader can set up an account to oversee payments.
You'll need 3 items to pay your invoice:​
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Invoice #
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Customer Name
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Invoice Date
Payment Schedule
1st
Make a deposit to secure your reservation. You'll then gain access to our trip planning resources in our Client Login, and the trip planning begins.
2nd
Payment of 50% of the total is due 60 days prior to your trip.
3rd
Full payment is due 2 weeks prior to your trip
Cancellation Policy
Your deposit is refundable, less a 3% administration fee, if Moenkopi Riverworks receives notification more than 60 days prior to your reservation date.
Cancellations between 60 - 31 days prior to launch date will be refunded less a 3% administration fee, as well as the food pack / administration fee (listed on your invoice)
Cancellations between 30 - 15 days prior to launch date will be refunded less a 10% administration fee, the food pack / administration fee (listed on your invoice), a 50% equipment charge, plus the cost of any food already purchased.
Cancellations less than 15 days prior to launch will be refunded for any shuttles not taken, sales tax on those shuttles, and Hualapai permit fees (if applicable).
This is a strict cancellation policy. We recommend purchasing Travel Insurance upon making your reservation, to protect against unforeseen circumstances.